Patient Engagement

Retaining a solid patient base is critical to practice success. The decision maker for healthcare purchases is changing. Instead of justifying procedures to insurance companies, you are convincing patients with high deductibles to continue treatments that you know are necessary.

The Medical Consultants Group has a simple solution: SecuReach software. By utilizing software that automates patient notification, you are creating a simple yet very effective way to notify patients without increasing expenses for the practice. In turn, your practice will see an increase in patients on protocol and a corresponding increase in revenue for medical billing.

Increase Revenue by Acquiring More Patients

How Can a Software Program Engage Patients?

Patients may not always understand when they need to visit your practice. Many patients only go to annual preventive care visits.

By notifying patients of necessary doctor visits and the steps they need to take to stay healthy, your practice will see an increase in patient experience and overall patient health.

Patient Engagement Interview

Frank Martin, owner of Medical Consultants Group, was recently featured on Business X Radio in their Top Docs segment in Atlanta, Georgia. See what Frank had to say about Patient Engagement and the importance it should hold with practices nationwide.

Will Patient Engagement Help my Practice?

This software can help your practice notify and educate patients on the benefits of coming in for necessary appointments, which not only improves patient billing, but also can increase your pay for performance bonuses. SecuReach automates this process, so that your practice can effectively manage more patients without hiring new staff members.

By making it easy for patients to receive secure messages on their own time, practices using SecuReach see an increase in patient visits and revenue from medical billing services.

SecuReach software helps doctors’ offices in three main ways:

Tracking Communication & Engagement

With SecuReach software, practices are able to communicate with patients using the patient’s preferred method of communication: voicemail, email or text. This automated patient notification system ensures patients will know when action is required on their part.

In addition to automating the notification process, this system tracks when patients have logged in and accessed their message. This can help protect the practice against frivolous lawsuits and increase patient satisfaction.

HIPAA Secure Notification Program

The SecuReach voicemail system is a HIPAA secure program allowing safe communication between medical office and patient. This HIPAA compliant notification system will help your practice meet MU stage 3 requirements.

Reduced Malpractice Liability

Because SecuReach is HIPAA compliant and allows physicians to prove that patients have received messages, some offices around the country have reduced their malpractice insurance because of their potential liability decrease. SecuReach is a resource that practices can’t afford not to have.

What is an Automated Patient Notification System?

An Automated Patient Notification System is a software driven system that communicates with patients using voice, email, and texting and tells the patient about results of tests the patient has had or notifies the patient of the need to come into the Doctor’s office.

The notifications are driven by a practice created “Plan of Treatment”. This plan of treatment specifies the timing of communications with the patient and, once established, can be run automatically by the software.

Consistent quality communications with the patients have several benefits for both the practice and the patient.
By making it easy for patients to receive secure messages on their own time, practices using SecuReach see an increase in patient visits and revenue from medical billing services.

SecuReach software helps doctors’ offices in three main ways:

Increase Patient Engagement with the Medical Consultants Group

Patient engagement is essential for operating a successful practice. By effectively communicating with patients about their health you can increase the amount of patient visits your practice handles.

Are you ready for a solution to your current patient-physician communication challenges? Contact the Medical Consultants Group today for more information about patient engagement, follow-up and medical billing services. Simply call us at 404-272-4883 or fill out our online contact form and find out how SecuReach can help your practice keep patients coming back for regularly scheduled doctors’ appointments.