Despite the fact that electronic medical records are meant to streamline practice operations and improve patient care, a recent survey found that over 40% of the respondents using EMR and EHR software felt that their systems were getting in the way of good patient care.
Although this seems like a surprising statistic, it really shouldn’t be. Why? Because like any other technology, EHR systems require a well-planned implementation. Without this planning and optimization, it is difficult to take advantage of all your EHR can offer.
But, this doesn’t have to be the case. With careful planning and training, EHR and EMR software can help physicians and practice staff deliver quality, patient-centered healthcare and do it more efficiently.
Benefits of a Customized EMR System
Increased Patient Satisfaction
One of the most important functions of an EMR system is workflow management. Most systems will allow you to coordinate the schedules of staff members and simplify data entry. This will allow your practice to see more patients in less time.
This means that your patients won’t be waiting in the lobby for hours—and that makes for happier patients that are more likely to return to your practice.
Improved Communication with Patients
Gone are the days when patient communication was restricted to a short conversation in the examination room. With integrated Patient Portals, physicians and practice managers can respond to patient inquiries from any secure Internet connection.
With built-in e-prescribing functionality, most EMR systems allow physicians to manage their patients’ prescriptions online, reducing wait times and increasing the time that you and your staff spend with patients in the office.
Increased Patient Engagement
An optimized EHR can help encourage patients to take ownership of their health and health care by putting a host of educational resources and clinical summaries at their fingertips.
In addition, more and more practices find that patient communication tools allow them to keep more patients on protocol with well-designed operational reports.
Optimize Your Practice’s EHR System
If you are among the 40% of physicians and practice administrators who feel that EMR systems are getting in the way of patient care, contact the Medical Consultants Group. With over 20 years of combined experience in the Healthcare IT industry, our team of medical management consultants can help your practice make the most of your EHR software.
To schedule your initial consultation, please call (404) 272-4883, or fill out our online contact form.